Privacy Policy

When you submit our quote form, we collect your name, phone number, and the service you select, along with any optional details you choose to share, such as your email, city, project notes, or a referral code. When you use the chat feature, we collect the messages you send.

Like most websites, we keep standard server logs, which can include your IP address. We use this to operate the site, apply rate limiting, and prevent spam and abuse. The chat feature stores a randomly generated session identifier in your browser local storage so a conversation can continue. Our embedded map is provided by Google and may collect data under Google policies.

We use your information to respond to your requests and provide estimates, to communicate with you about your project, to operate and secure the site, and to prevent misuse.

We share information with service providers that help us run the site and manage inquiries, including our lead management dashboard and, where enabled, an email delivery provider. We do not sell your personal information.

This site does not use advertising or cross-site tracking cookies. The chat feature stores a session identifier in your browser local storage, and the embedded Google map may set its own cookies when it loads.

If you give us your phone number and we send you a text, it is to discuss your inquiry or project. We do not run an automated marketing text program.

We keep inquiry information for as long as needed to respond and to maintain our business records, and then we remove it.

You can contact us to ask what information we have about you, to correct it, or to request that we delete it. Reach us using the details below.

This site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.

We may update this policy from time to time. When we do, we will post the new date at the top of this page.

Questions about this policy? Call or text us at (586) 213-3842 or email PrimeExamplePaint@gmail.com.